Server issue during the night 5 - 6 December 2019

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blzblz
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Server issue during the night 5 - 6 December 2019

Message par blzblz » 06 déc. 2019 11:28

An electrical issue happened at our hosting service yesterday Thursday December the 5th around 22h00 UTC+1.

The game server came back on line today Friday around 10h20.

The game server was shutdown, so all boats on all races stoped.

Detailed infos to come here today. The elapsed times on the challenges will be fixed today.

We apologize.

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Paradise
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Re: Server issue during the night 5 - 6 December 2019

Message par Paradise » 06 déc. 2019 12:31

Power cut, can happen. Thanks for letting us know.
We get it here in the order of 2-3 per week, mostly of short duration. My UPS keeps my computer and modem/router live for most
of these power cuts ;)

I was scared that my boat, heading for the Portuguese coast , would be beached, but as the boats stopped nothing happened. Now nicely sailing and can make the anticipated tack in some hours time :)

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Re: Server issue during the night 5 - 6 December 2019

Message par limelight » 06 déc. 2019 16:39

Beware that to estimate what the wind will be like at the weather update, you should look at the +24h instead of the +12.
Check https://madinstro.net/rg/ for handy navigation tools.

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blzblz
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Re: Server issue during the night 5 - 6 December 2019

Message par blzblz » 06 déc. 2019 20:03

Hello again.

An issue happened at our hosting service last night (Thursday December 2019 the 5th, 22h00 UTC+1).
An UPS fail led to the regattagame game server shutdown.

A member of our hosting service ( http://www.tetaneutral.net ) fixed it this morning Friday at 10h17 UTC+1.

We apologize for this trouble.

In case of server game and forum troubles, you have to note our three alternative informations channels:
- facebook (link on the game interface)
- twitter (link on the game interface)
- test server at: http://www.regattagame.org

There is no good solution for replacing the boats on each races, so we don't do it.

On the challenges, the long ones like Round Australia and the Jules Verne, the duration of the issue is substracted to the total elapsed time.
This has been done tonight on all boats running on the Jules Verne challenge:

trimaran54
tchernobyde
Gus
Mutley192
TIO PEPE BDBB
labarcapoum
Highnoon
papa_jule
philklv
An alarch 3
Fraeneon
OFNI III DesAr
caronmur
marti54
smiticks42
Victor le M
destraguy
divingSun
kerbisou

EDIT: the following boats were forgoten, there are now fixed as well:
goby
mezzo
coromandel
OFNI II


Please, ask if you find something wrong with these corrections.

More detailled infos on the french thread of this issue.

Once again, we apologize, and wish you all the best winds.

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Re: Server issue during the night 5 - 6 December 2019

Message par Kingfisher829 » 06 déc. 2019 23:07

So those of us on a reasonable short challenge it is tough luck ? So my Emden challenge i have just canned it, as over 2/3 through. i find out my lost time is not going to be compensated. I had also started the Atlantic challenge by 5 hours, and had good forecasts, until you wiped off a 12 hour period of wind in front of me !!

We also try and plan tactics according to forecasts. A whole 12 hour wind period had been wiped off, and while benefitting some, has totally shot others up the a** in the normal races. Just wasting my time.
regards

Glenn ( aka Kingfisher829 )

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Re: Server issue during the night 5 - 6 December 2019

Message par Coromandel » 06 déc. 2019 23:32

Coromandel is also sailing the Jules Verne. Can you please include me to the list on times to be corrected.

Thanks

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Re: Server issue during the night 5 - 6 December 2019

Message par blzblz » 06 déc. 2019 23:49

I'm sorry Frank, I did not see your white boat on my light sea :(
You're boat time has just been updated, best regards.


Not sure to understand you right Glenn, sorry.
On short challenges (Marseille -Carthage record is around 12 hours and Emden - Rostock around 16 hours) it doesn't really make sense to substract 12 hours. It's much better to restart and there will be several good oportunities coming this winter.

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Re: Server issue during the night 5 - 6 December 2019

Message par limelight » 07 déc. 2019 07:01

Kingfisher829 a écrit :
06 déc. 2019 23:07
So those of us on a reasonable short challenge it is tough luck ? So my Emden challenge i have just canned it, as over 2/3 through. i find out my lost time is not going to be compensated. I had also started the Atlantic challenge by 5 hours, and had good forecasts, until you wiped off a 12 hour period of wind in front of me !!

We also try and plan tactics according to forecasts. A whole 12 hour wind period had been wiped off, and while benefitting some, has totally shot others up the a** in the normal races. Just wasting my time.
It's true, but on a short term challenge you haven't lost too much time. on a challenge lasting 5 weeks, if you're 3 weeks through, it would be quite a waste of time to restart. It's bad enough that the weather system has moved on and left you behind. So the solution proposed by RG seems a reasonable compromise.

For the races, well yes, some gain, some lose, it's in the shit happens category. On the Tonio's cup, those north of Australia were probably praying for another 12h stoppage. But I can't see how RG can offer compensation. It wasn't their fault. The only alternative would be to cancel the race and restart, but that's a lot of time wasted.
Check https://madinstro.net/rg/ for handy navigation tools.

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Re: Server issue during the night 5 - 6 December 2019

Message par smiticks42 » 07 déc. 2019 07:54

Thanks John for the answer :D

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Re: Server issue during the night 5 - 6 December 2019

Message par Kingfisher829 » 07 déc. 2019 10:45

limelight a écrit :
07 déc. 2019 07:01

It's true, but on a short term challenge you haven't lost too much time. on a challenge lasting 5 weeks, if you're 3 weeks through, it would be quite a waste of time to restart. It's bad enough that the weather system has moved on and left you behind. So the solution proposed by RG seems a reasonable compromise.

For the races, well yes, some gain, some lose, it's in the shit happens category. On the Tonio's cup, those north of Australia were probably praying for another 12h stoppage. But I can't see how RG can offer compensation. It wasn't their fault. The only alternative would be to cancel the race and restart, but that's a lot of time wasted.
Actually John the point was missed. On a short challenge that has a record of say 17 hrs...just 5 lost hrs affects your position a massive ammount, a long JV of 35 days almost literally a drop in the ocean. Yes there will be other days when the wind looks good, but thats not the point either.

blzblz a écrit :
06 déc. 2019 23:49
Not sure to understand you right Glenn, sorry.
On short challenges (Marseille -Carthage record is around 12 hours and Emden - Rostock around 16 hours) it doesn't really make sense to substract 12 hours. It's much better to restart and there will be several good oportunities coming this winter.
No, i do not think you did understand me Blaise.
As the record of Emden- Rostock is 16 hrs, I would not have expect you to take off 12 hours off my finished time. But if my boat had been stood still, which it was; then the elapsed time that continued to roll on ...taken off. So my boat position , and elapsed sailing time would be correct.
Also being such a short race, I was going to finish before the 12 hour wind slot was going to be lost.

All the rest i put down to shit just happens.
regards

Glenn ( aka Kingfisher829 )

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